dannozick 2014-02-02 14:18:37

In Hart-Davidson’s essay, “What are the Work Patterns of Technical Communication?” he explains the changing roles of a technical communicator and explains that there are three major patterns in the work of a communicator: making information appeal to a wider audience, embellishing the user experience, and organizing content to make it easily accessible and ensure continued development of new content. One of the biggest parts of this is knowing your audience; a technical communicator needs to know all of the audiences they want to appeal to in order to put together information in a way that entreats all of them. It is the job of the communicator to coordinate all aspects of information. Information is the main product of a communicator, and therefore it is the job of the communicator to determine how this information is viewed and used, as well as maintain the value of the information that they are providing. I feel as though I understand technical communication a little better after reading this article because I understand the goal of a technical communicator now, and how they go about working towards it. An interesting concept that I learned from this article is that the main thing technical communicators have to offer is information, rather than simply the ability to write or organize. I think this is very important because not only do communicators get to set the value that their information is worth, but they are the ones who market it as well, and therefore can choose the audience they wish to appeal to, and in what manner. This reinforces the statement, “Knowledge is power.” This relates to my life because as a writer, it is my job to communicate information on paper accurately. After reading this article, I am curious what the most effective ways are of portraying information to raise its value.